Support — Shoot a Hoop

If you need help or have any questions, we're here to assist.

Frequently Asked Questions

1. How do I restore my Premium access?

Open the app, navigate to the Plan Selection screen, and tap Restore Purchases. Make sure you’re signed in with the same Apple ID you used to subscribe.

2. How can I cancel or change my subscription?

Subscriptions are managed through your App Store account. On your iPhone: Settings → Apple ID → Subscriptions → Shoot a Hoop.

3. I'm seeing ads even though I upgraded — what should I do?

Tap “Restore Purchases” in the app. If the issue persists, contact us below.

4. What data does Shoot a Hoop collect?

We collect limited data for analytics and performance. See our Privacy Policy for details.

Contact Us

If you can’t find what you need above, please reach out via email:

support@greatux.design

We typically respond within 1–2 business days.

Related Links